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Terms of service

 

Tropical Bounce LLC – Terms of Service

By booking a rental with Tropical Bounce LLC, you agree to the following terms and conditions:

 

1. Reservation & Payment

  • A booking is confirmed once all required customer info is submitted and a confirmation is sent by Tropical Bounce LLC.

  • Payment is due at drop-off unless otherwise arranged in writing.

  • No deposit is required at booking, but Tropical Bounce LLC reserves the right to cancel unconfirmed orders.

2. Cancellation Policy

  • Cancellations or reschedules must be made at least 48 hours prior to your event.

  • Weather-related cancellations may be rescheduled at the company’s discretion, based on availability and safety.

3. Safety & Liability Acknowledgment

  • All rentals involve inherent risks (e.g., slips, falls, weather conditions, or equipment misuse). By booking, you acknowledge these risks.

  • Tropical Bounce LLC is not liable for injuries, accidents, or damages that occur due to:

     

    • Failure to supervise equipment properly

    • Falls, slips, or collisions while using the equipment

    • Equipment misuse or unauthorized activities

    • Water-related accidents involving water slides or wet units

    • Unstable ground, wet surfaces, extreme heat, or other environmental factors

     

4. Supervision & Proper Use

  • The renter (Releasor) must supervise equipment at all times during the event.

  • No food, drinks, sharp objects, or unauthorized activity allowed inside inflatables.

  • Equipment must be used according to safety guidelines and weight/occupancy limits.

  • Water slides must be used with water only — no soaps or other substances.

5. Equipment Damage & Fees

  • The renter is responsible for any loss or damage to equipment while in their care.

  • Tropical Bounce LLC reserves the right to charge the card on file for any repair or replacement fees.

     

    • Minor repairs: $150–$500

    • Moderate repairs: $500–$1,500

    • Full replacement (severe damage): up to $3,000

    • Accessories (stakes, blowers, cords, etc.): $30–$300 per item

     

6. No Refunds / Weather Policy

  • Rentals are non-refundable once equipment is delivered and set up.

  • If inclement weather prevents setup, a reschedule may be offered at Tropical Bounce LLC’s discretion.

  • Once setup is complete, the renter assumes all risks related to weather (e.g., wind, lightning, heat).

7. Governing Law

  • This agreement is governed by the laws of the State of Florida. Any disputes will be handled in the courts of Sarasota, Charlotte, Lee, or DeSoto County.